The use of information on this website is for consultative and informational purposes only.
Every precaution is taken to ensure that information on this website is correct and accurate, in the unlikely event that any information on this website is incorrect due to technical inaccuracies or typographical errors, Poor-boys cannot be held responsible for any direct, indirect, special, incidental or consequential damages that may arise from the use of erroneous information found on this site.

Poor-boys cannot be held responsible for any damages caused either directly or indirectly by the use of any products listed on this site. Please carefully read and follow the manufactures usage instructions before use. Any warranty claims must be made with the respective manufacturers directly.

This website may include links to other websites.  These links are provided for solely informational purposes, and Poor-boys is not responsible, and cannot be held liable for the content displayed on these websites.

All trademarks and logos used on this site belong to their respective owners/manufacturers and are acknowledged.

Our website Conditions of Use and Privacy Policy are subject to change over time. Please review periodically to review the latest on our commitments to you.

Stock availability

while we do endeavour to keep a wide variety of stock on hand at our warehouse, due to the vast listing of specialist and hard to find items it is impossible to keep every item in stock. From time to time certain items will be ordered from suppliers just in time. Please note the “in stock” listing on our website is merely an indication of availability with our warehouse or supplier. Where the supplier is out of stock of an ordered item a suitable product will be recommended or a refund offered.

Payments and stock collection

Customers that choose to shop online, pay via EFT and collect from our store: No stock will be released until funds have cleared in our bank account. Any orders that are paid for via EFT will not be shipped until funds have cleared in our bank account.

Coupon Usage

Coupons that are made available are considered “once off coupons”. Coupon codes made available to clients can only be used once in a single purchase (unless stipulated otherwise). Only registered users can redeem coupons. Coupons will not work on items that are on sale.

Important Notice on packages damaged via Courier Guys: 

Poor-boys takes utmost care that all items are LEAK tested and are packaged in such a way that the goods do not get damaged. In some cases leak proof caps are used on the bottles to ensure they do not leak. Goods are packaged between protective filler to avoid them from moving around and allowing cushioning and sealed in boxes which are marked clearly as FRAGILE.  All stock is thoroughly checked for damages and leaks before packaged and handed over to Courier Guys.

Poor-boys will not be responsible for parcels and goods that get damaged (torn, wet, miss handled, etc.) during the postal process.

Upon receving your order via courier, please ensure that the parcel is in good condition.  If it is NOT in good/acceptable condition, or if the goods are damaged, the issue needs to be addressed with the courier company directly and immediately.